Make sense of a diagnosis
Review an existing diagnosis or recommendation and understand the terminology, reasoning, uncertainties and questions worth taking back to your treating team.
Physician-led health clarity for Canadians
Understand your health.
Understand your health.
Then decide what comes next.
A private, unrushed conversation with an experienced licensed physician to review the medical information you already have, explain what it means in plain language, give you a second perspective, and help you organize a practical health strategy.
Licensed physician
Private & confidential
Virtual across Canada where permitted
Important: The Canadian service is educational and informational. It does not provide emergency care, replace ongoing primary/specialist care, or guarantee diagnosis, prescriptions, treatment, or access to publicly insured services.
45–90 min
Dedicated physician time
32 years
Physician experience
Canada-wide
Virtual availability where applicable
Private-pay
Clear, transparent pricing
When more explanation matters
A second perspective without another rushed appointment.
You may already have a diagnosis, results, specialist advice or a treatment plan. What you may not have is enough time to understand how the pieces fit together. This service is built for that gap.
Understand tests & reports
Discuss bloodwork, imaging reports, specialist letters, hospital discharge information and other existing medical information in plain language.
Connect the dots
Organize multiple conditions, medications, family history, risk factors and health goals into a more coherent picture and a practical discussion plan.
Support someone you love
Prepare for conversations about a parent, partner or child's health information, subject to appropriate consent and privacy requirements.
Use your next appointment better
Identify the most important questions to ask your family physician or specialist and clarify which issues deserve priority.
Think beyond today
Discuss general health education, prevention, longevity, lifestyle considerations and health priorities in the context of the information you already have.
The process
Come prepared. Leave clearer.
The session is structured around your questions — not a generic checklist. You decide what information matters most, and the physician has protected time to help you understand it.
✓
Bring what matters.
Existing reports, results, medication list, diagnoses and your questions.
Existing reports, results, medication list, diagnoses and your questions.
✓
Private physician discussion.
Focused, unrushed time for explanation, context and general guidance.
Focused, unrushed time for explanation, context and general guidance.
✓
Leave with direction.
A clearer understanding and better questions for your healthcare team.
A clearer understanding and better questions for your healthcare team.
Your visit
What happens step by step
1
Choose your session
Select virtual or in-person availability and the amount of time that best fits the complexity of what you want to discuss.
2
Complete your intake
Share your goals and questions. Sensitive documents should only be submitted through the secure method provided — not ordinary email.
3
Physician review
Where the service includes pre-review, the physician considers the information supplied in preparation for your discussion.
4
Your private session
Ask questions, clarify terminology, discuss existing recommendations and focus on the issues most important to you.
5
Your next-step strategy
Leave better prepared to navigate your ongoing healthcare relationships and decisions.
Straightforward private-pay pricing
Choose the amount of time your questions deserve.
Availability is intentionally limited so each client receives dedicated physician time. Fees shown are based on the current program information and should be confirmed at booking.
Virtual
Health Clarity
$195
45-minute virtual session
- Existing health information review
- Questions and explanations
- Next-step discussion
Most comprehensive
Health Strategy
$349
60-minute in-person session
- Deeper structured discussion
- Multiple health priorities
- Practical strategy focus
Complex review
Extended Strategy
$499
90-minute in-person session
- Complex or multi-issue review
- More time for questions
- Written roadmap where included
Together
Couple Session
$599
90-minute session
- Shared health-strategy time
- Designed for two participants
- Consent requirements apply
Physician experience
Time with a doctor who has spent decades listening, explaining and caring.
Dr. Janine Karpakis is a licensed physician with approximately 32 years of experience. PEIDoctor describes her as having completed 11 years of medical training and postgraduate education and having practiced medicine across three continents.
This service is designed around something deceptively simple: enough dedicated time to hear the whole question and explain the medical information in language you can use.
Licensed physician
32 years' experience
Three continents
Private sessions
"Sometimes the most valuable thing in healthcare is enough time to understand."— Our philosophy
Two ways to use the service
Clarity now. Strategy for what follows.
Some clients arrive with one urgent question. Others bring years of records, multiple diagnoses and a feeling that nobody has had time to look at the whole picture.
Second Opinion / Explanation
"Help me understand this."
Best when you already have a result, diagnosis, report or recommendation and want an experienced physician to help explain it and identify useful questions.
Health Strategy
"Help me see the whole picture."
Best when you have multiple concerns, chronic issues, health goals or a longer history and want to organize the information into priorities and a forward-looking discussion plan.
Frequently asked
Know exactly what you are booking.
Is this a replacement for my family doctor or specialist?
No. The service is intended to add time for education, explanation and health-information discussion. It does not replace ongoing primary care, specialist care, hospital care, emergency care or other publicly insured services.
Can I get a prescription or new treatment through this service?
For Canadian residents using this educational service, do not book expecting a prescription, new diagnosis, clinical assessment or initiation of treatment. Any clinical care remains subject to the independent physician's professional judgment, applicable licensing rules and the publicly funded system where required.
What should I bring?
Bring the documents and questions most relevant to what you want to understand: reports, results, medication lists, discharge summaries, diagnoses, family history and your own list of concerns. Do not email sensitive records to a general email address; use the secure upload process provided.
Can a family member join?
Often yes, when appropriate. Consent and privacy rules apply, particularly when discussing another adult's personal health information or a youth's information.
Is the service confidential?
Yes. EndWell's administrative handling and independent physicians' clinical information responsibilities are governed by applicable privacy and professional obligations. Please read the Privacy Policy for a detailed explanation of roles, service providers, retention and your rights.
Is this an emergency service?
No. If you may be experiencing a medical emergency, call 911 or go to the nearest emergency department.
More time. Better questions. A clearer health strategy.
Book a dedicated physician-led session or call our coordination team if you are unsure which option fits your needs.